Live streaming FAQ

What is ASQ Live + On Demand?
ASQ Live + On Demand is our brand-new streaming platform. Enjoy live streamed video content on your TV, computer, tablet or smartphone.

To launch ASQ Live + On Demand, we are delighted to bring you ASQ Live at UKARIA. Access to the platform is available by subscription for $40 AUD. Subscribe now

What is ASQ Live at UKARIA?
ASQ Live at UKARIA is a series of eight webisodes which will be live-streamed each Sunday from 2 August through to 20 September, at 3pm ACST. These webisodes will then be accessible on demand until 31 October 2020.  Each webisode is approximately 45-minutes long and mixes live performance with lifestyle programming as well as behind-the-scenes footage. Hosted by the charismatic Johanna Allen, ASQ Live at UKARIA features interviews with guest artisans and promises great family value.

When can I watch?
Live streaming of ASQ Live at UKARIA from the Adelaide Hills, South Australia, will be streamed at 3pm Australian Central Standard Time (ACST) each Sunday from 2 August through to 20 September 2020.  All webisodes will be available on demand through to 31 October 2020 to view anytime.

A brief table of time zones follows below. If your time zone isn’t listed you can click here to convert.

Brisbane, Canberra, Melbourne, Sydney (AEST) 3:30pm
Perth, Australia (AWST) 1:30pm
Berlin, Germany (CEST) 7:30am
London, UK (BST) 6:30am
New York, USA (EDT) 1:30am
Paris, France (CEST) 7:30am
Rome (CEST) 7:30am

 

How much does it cost?
Subscribe to the ASQ Live + On Demand streaming platform for $40 AUD.  This subscription gives you access to all the ASQ Live at UKARIA webisodes and any other online content until 31 October 2020.  ASQ+ subscribers will have complimentary access. If you are an ASQ+ subscriber, please log in here with your email address and ID number to access.

How do I buy a subscription for ASQ Live + On Demand and ASQ Live at UKARIA?
You can purchase a subscription to ASQ Live + On Demand here

Can I buy a subscription for a friend?
Yes, you can. Simply provide their email address when purchasing. Your guest will be contacted by email prior to each ASQ Live at UKARIA webisode with access details.

How do I watch ASQ Live at UKARIA?
Watch ASQ Live at UKARIA on your computer, tablet, smartphone or on your TV.

  1. Go to https://asq.com.au/on-demand/
  2. Click the concert you wish to stream
  3. Click ‘Log In’ (displayed on the player window)
  4. Your ASQ+ Subscriber email
  5. Click ‘Watch’ when it is concert time to access the live stream

It is a good idea to ensure you have your device’s power cable plugged in for the live stream. Ensure you have a stable internet connection and if possible, headphones or high-quality speakers.

Trouble logging in?
Try refreshing your browser, or using a different browser.
– if using an Android, use Chrome, Firefox
– if you are using a Mac, use Safari

Another possible issue might be that the timezone on your computer is incorrect for where you are located.

Can I watch ASQ Live at UKARIA on my TV?
Yes, you can. You can use a HDMI cable from your laptop or device, Apple Airplay or Chromecast mirroring.

Connecting with an HDMI cable
This is the easiest way to connect your laptop, tablet, or iPad to your TV. Use an HDMI cable and select the appropriate input source on your TV settings.

AirPlay from your Apple device
See Apple support here

Chromecast mirroring
See Google support here

Can I test the streaming platform prior to the live broadcast?
Yes, you can. Log in to ASQ Live +On Demand to see content available for viewing. If you are able to play these videos, you should be able to view the live streamed videos.

When can I re-watch a live-streamed webisode?
A new webisode will be broadcast each Sunday from 2 August through to 20 September 2020.  Once broadcast, within 48 hours each webisode will be available on the platform for re-watching.  Webisodes will remain available for viewing until 31 October 2020.